At Pure Spices, we aim to deliver your order as efficiently as possible. Below is our shipping policy for purespices.com.au.

1. Shipping Areas

• We currently ship orders within Australia only.
• Delivery to remote or regional areas may take longer than to metropolitan areas.

2. Processing Time

• All orders are processed within 1-2 business days of receiving the order.
• Orders are not processed or shipped on weekends or public holidays.

3. Shipping Rates and Delivery Estimates

• Shipping costs will be calculated at checkout based on the weight of your order and delivery location.
• Estimated delivery times are:
  • Standard Shipping: 3-7 business days.
  • Express Shipping: 1-3 business days.
• Please note that shipping times may be affected by external factors such as carrier delays or public holidays.

4. Order Tracking

• Once your order has been shipped, you will receive an email with tracking information to monitor your shipment’s progress.

5. Damaged or Lost Packages

• If your package is lost or arrives damaged, please contact us immediately at purespiceswagga@gmail.com. We will work with the shipping carrier to resolve the issue.
• Pure Spices is not responsible for items lost during transit. However, we will make every effort to assist you in locating your package.

6. International Shipping

• Currently, we do not offer international shipping. We only ship within Australia.

7. Changes to Shipping Policy

• We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page.